Bharat Sanchar Nigam Limited has reported a profit of 262 million in the third quarter of the financial year, marking its first return to profitability since 2007. This milestone underscores the company’s strategic efforts in innovation, aggressive network expansion, cost optimization, and customer-centric service improvements, setting the stage for sustained growth.
BSNL’s revenue across key segments has shown significant improvement, with Mobility services registering a 15% increase, Fiber-to-the-Home growing by 18%, and Leased Line services rising by 14% compared to the same period last year. Additionally, the company has successfully reduced its finance costs and overall expenditure, leading to a decline in losses by over 1.8 billion.
The company’s focus on digital transformation has driven several customer-centric innovations. BSNL has introduced National WiFi Roaming, allowing seamless internet access across networks, BiTV, which offers free entertainment to mobile customers, and IFTV, an exclusive digital entertainment service for FTTH users. These initiatives aim to enhance customer experience while reinforcing BSNL’s position as a competitive telecom service provider.
BSNL has also undertaken aggressive network expansion to strengthen connectivity across both urban and rural areas. The accelerated rollout of 4G services and fiber-optic infrastructure upgrades have played a crucial role in improving service quality and expanding the company’s reach. The company is also preparing for 5G deployment, aligning with the government’s vision for a digitally empowered India.
Operational efficiency has been a key driver in BSNL’s turnaround. Through strategic resource management, automation of processes, and targeted cost-reduction measures, the company has significantly improved its financial health. Government support in the form of strategic revival initiatives, spectrum allocation, and capital infusion has further bolstered its recovery.
Looking ahead, BSNL expects revenue growth to exceed 20% by the end of the financial year. The company remains committed to enhancing service delivery, expanding its customer base, and contributing to India’s digital transformation. This financial resurgence signals a new phase for BSNL as it continues to innovate, improve network capabilities, and drive long-term sustainability.
