India Post has introduced its latest service, ‘Diwali Express,’ an express parcel delivery solution tailored to meet the needs of the festive season. Specifically designed for the Diwali celebration, the service will handle the rapid and reliable delivery of Diwali Faral—a selection of sweet and savory snacks—across Mumbai, Thane, and Navi Mumbai municipal areas.
Key Features of Diwali Express:
- Next-Day Delivery: Ensures timely delivery of local parcels, guaranteeing that Faral arrives fresh and on schedule.
- Convenient Bookings: Customers can book their parcels at any nearby post office, offering ease of access for all.
- Free Pickup for Bulk Orders: Businesses, Self Help Groups (SHGs), or large families sending multiple parcels can take advantage of the free pickup service, eliminating the need to visit post offices.
- Real-Time Tracking: A Track & Trace facility provides customers with updates on their parcels, offering peace of mind during the festive rush.
- Packaging Support: Select post offices provide Parcel Packaging Units, ensuring that Faral is packed securely before shipment.
- Dedicated Business Support: Regular customers and businesses are assigned a Key Account Manager for smooth operations, and a Public Grievance Cell is available to address any concerns.
- Support for SHGs: SHGs receive exclusive benefits, allowing them to distribute their Diwali offerings more efficiently and expand their reach during the festive period.
This new service aims to provide individuals and businesses with a hassle-free delivery experience, ensuring Faral reaches family, friends, and customers on time. Diwali Express exemplifies the speed, convenience, and reliability that India Post is known for, making it the ideal solution for sending festive joy across the city.
